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How to Forward Calls from Verizon

Set up call forwarding from your Verizon phone to Echo Route in just a few minutes. Follow these step-by-step instructions to never miss another important call.

How to Forward All Calls

Want every call to your Verizon number to go straight to your Echo Route AI receptionist? Here's how to do it:

  1. Open your phone's dialer This is the screen where you normally make calls.
  2. Dial *72 followed by your Echo Route number Enter the 10-digit Echo Route phone number you were assigned.
  3. Press the call button Wait for a confirmation tone or message.
  4. Hang up — you're all set! All incoming calls will now be forwarded to Echo Route.
*72 + Your Echo Route Number
Example

If your Echo Route number is (555) 123-4567, dial: *725551234567

How to Forward Only Missed Calls

Conditional call forwarding sends calls to Echo Route only when you don't answer, your phone is busy, or you're out of reach. This is great if you want your phone to ring first.

  1. Open your phone's dialer
  2. Dial *71 followed by your Echo Route number This sets up conditional forwarding for unanswered calls.
  3. Press the call button Wait for confirmation.
  4. Hang up Now only unanswered calls will go to Echo Route.
*71 + Your Echo Route Number
iPhone users: Make sure to turn off Live Voicemail in Settings → Phone → Live Voicemail before setting up conditional forwarding.

How to Turn Off Call Forwarding

Ready to stop forwarding your calls? Here's how:

  1. Open your dialer
  2. Dial *73 This works for both immediate and conditional call forwarding.
  3. Press the call button Wait for confirmation tone.
  4. Hang up Call forwarding is now disabled.
*73

FAQs

Does Verizon charge for call forwarding?
Verizon doesn't charge to set up call forwarding, but forwarded calls use your plan's minutes. If you forward calls to a long-distance number, charges may apply.
Will my phone still ring when call forwarding is enabled?
If you use immediate forwarding (*72), your phone won't ring — calls go straight to Echo Route. With conditional forwarding (*71), your phone rings first, and only forwards if you don't answer.
Can I forward calls internationally?
Generally, you can only forward calls to numbers within the U.S. Verizon does not support international call forwarding to most countries.
Can I forward text messages too?
No, Verizon's call forwarding only works for phone calls. Text messages will still be delivered to your original number.
Can I forward calls from a Verizon landline?
Yes! Dial *72 plus the forwarding number from your landline, just like with a mobile phone. To turn it off, dial *73.

Ready to never miss another call?

Forward your Verizon calls to Echo Route and let our AI receptionist handle your calls 24/7.

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